Customer Relationships

The Only Customer Satisfaction Survey You Should Ever Use

It only has 2 Questions: Would you recommend this to a friend? Why or ...

My Drug of Choice Wow. That title ought to get me some hits on ...

picture source: flickr.com/photos/lollyknit/889117554 I’ve been saying for years, that there are only three things ...

What a dumb question. If you’re a parent, I doubt you’ve ever gotten an ...

Here’s a great story by a guy whose company was off-shored out of business. ...

Right after I tell you that you have a lot of bosses comes this ...

What a thrill it is when that day finally comes. That is the company ...

Probably not. You might even go out of your way to make him happy. ...

I saw a commercial last night on TV. A guy was pasting up billboards ...

Not all your customers are good to have. Some are great. Some actually cost ...