In case you missed it: Part 1 – Part 2 – Part 3 – ...

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Not all your customers are good to have. Some are great. Some actually cost ...

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While we’re on the subject of customer service, let me tell you about my ...

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This site is hosted by BlueHost.com. I’ve used them for about 6 months. Never ...

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Jeremy J at 37signals says when writing computer code, he writes the tests first. ...

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Old style company New style company They make something people want to buy. They ...

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DON’T Says Seth Godin. I think he gives a pretty good alternative. Takeaways: Not ...

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Just thought I’d share a nice piece of software I’ve been using called The ...

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Others say it better than I. Here’s a piece by Craig James (was a ...

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